Refund policy

We want you to be delighted with your purchase, and we understand that sometimes a return may be necessary. Please read our policy carefully to ensure a smooth process.

 

Eligibility for Returns

We accept returns within 30 days from the date of purchase.
To be eligible, the item must be unused, in its original packaging, and in the same condition as when you received it.
Please note that we do not accept returns due to incorrect size selection.

 

Returns Process

If you wish to return a faulty item, please contact our customer support team at support@clubmerchandise.store with your order number and details.
Our team will guide you through the process and provide you with a return authorization if applicable.

 

Refunds Policy

We only offer refunds for faulty or defective products. If you receive a faulty item, please contact us within 7 days of receiving your order.
Refunds will be processed via the original payment method once the returned item is inspected and approved.
Please note that shipping charges are non-refundable.

 

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a faulty product or an error on our part.
We recommend using a trackable shipping method to ensure the safe return of the item.

 

Damaged or Incorrect Items:

If you receive a damaged item or incorrect size selection from our print providers, please contact us immediately. We will arrange for a replacement or refund as appropriate.

Contact Us

For any questions or concerns related to returns or refunds, please reach out to our customer support team at support@clubmerchandise.store .

Thank you for shopping with Club Merchandise! We appreciate your understanding and cooperation. Our goal is to ensure you have a positive shopping experience with us.

If you have any further questions or need assistance, feel free to get in touch.